Shipping policy

At [AstralGlow], we strive to process and ship all orders as quickly as possible. Because we operate as a dropshipping business, products are shipped directly from our trusted suppliers and fulfillment partners. Orders are typically processed within 1–5 business days after payment is received and verified. Estimated delivery times generally range from 7–20 business days, depending on the destination, product availability, and shipping carrier. Please note that delivery estimates are not guaranteed and may be affected by factors beyond our control, including weather conditions, customs inspections, carrier delays, holidays, or high order volumes. Once your order has been shipped, you will receive a tracking number, when available, via email. Customers are responsible for ensuring that all shipping information is accurate at checkout, as we are not responsible for orders shipped to incorrectly provided addresses. Any customs duties, taxes, or import fees imposed by your country are the responsibility of the customer. If your package is lost in transit, damaged upon arrival, or has not arrived within the expected timeframe, please contact us at support@AstralGlow.com, and we will work with the shipping carrier and supplier to help resolve the issue. By placing an order with [AstralGlow], you acknowledge and agree to the shipping terms outlined in this policy.